On October 20, Bangladesh Telecommunication Company Limited (BTCL) released a statement saying: “The SEA-ME-WE-4 Consortium would carry out maintenance work of the submarine cable at its Singapore end from 12:00am of October 23 to 2:00pm of October 27 that may disrupt internet service temporarily in the country.”
BTCL Director of Public Relations and Publication, Meer Mohammad Morshed said that in order to minimise user inconvinice the company had set up an alternate backup support which made sure that the internet was not entirely unavailable.
Sources said at around 12 o’clock, the connection with the eastern side of the world was temporarily shut down during the maintenance but as Bangladesh had set up a backup support with the western side of the world the internet only expericed slower speed.
However, International Terrestrial Cable (ITC) based service did not face any disruption.
Despite the disruption, BTCL would continue its services through alternative means, Assistant Director Tohura Sultana said in a statement.
Earlier, Chief Strategy Officer of [email protected]
Limited, Suman Ahmed Davis told the Dhaka Tribune: “During the repair work, Singapore based traffic in Bangladesh will not get qualitative service but International Terrestrial Cable (ITC) based service or other subscribers will not face any disruption.”