• Friday, Aug 19, 2022
  • Last Update : 04:24 pm

E-orange consumers protest as ownership switch hands

  • Published at 07:31 pm August 12th, 2021
Eorange Shop logo

Later the law enforcers contacted E-orange authorities, who assured of scheduling a meeting with the agitated consumers next week

Consumers of troubled e-commerce platform E-orange demonstrated in front of its office at Gulshan in the capital.

Police had to be called in on Wednesday to diffuse the tension, which witnesses say stemmed from a post on Facebook where E-orange announced a change in ownership, as well as its official address.

Later the law enforcers contacted E-orange authorities, who assured of scheduling a meeting with the agitated consumers next week.

E-orange, on its website and official social media account, also posted that a list of cancelled deliveries will be announced on August 16, while other deliveries would resume from August 17.

Also Read - E-commerce sector rife with complaints despite new policy

Customers will be informed about their respective delivery dates via SMS, they also said.

According to the protesters this was a strategic movement to cause further delay as it was supposed to deliver products earlier in August and even before that, but rescheduled again on August 3, stating the lockdown as the reason.

Additionally, the E-orange office was found closed even when government restrictions had been lifted.

However, E-orange on Facebook claimed that they had reopened earlier, but some "resellers" had forced their way into E-orange office and vandalized it.

The e-commerce platform authorities were forced to call the police.

Also Read - Bangladesh Bank won't clear payments until delivery of e-commerce products

Even after this incident, three more reseller groups came to the office at different times and tried to vandalize and loot, they further claimed.

"In this situation, our office will be closed until our delivery activities begin and the activities will be carried out from the home office. However, our delivery list will be published and the delivery date will remain unchanged.”

According to another of its earlier posts, Bithi Akter has been named the new owner of the company. 

The old owner, Sonia Mehjabin, has allegedly fled the country, sources claimed.

Earlier, a number of leading banks and a mobile banking service temporarily suspended the use of their cards for transactions with 10 e-commerce sites, including E-orange, after the Bangladesh Financial Intelligence Unit (BFIU) of the central bank sought bank account details of the e-commerce merchants.