• Tuesday, Feb 07, 2023
  • Last Update : 10:24 am

Importance of secure digital communication platforms

  • Published at 02:11 pm October 1st, 2021

The use of the internet has been accelerating over the past 20 years, with a key development being the rise of social media. In a little more than a decade, the social media influencer has gone from being just entertainment to a fully integrated part of nearly every aspect of our daily lives.

When the world became engulfed by the Covid-19 pandemic, people began to use digital communication platforms at an alarming rate, causing several privacy concerns. Numerous news reports have indicated that increased usage of digital platforms has given rise to cybercrimes. Hence, Law enforcement agencies, social media, and digital communication platforms are actively tracking these criminals and increasing security mechanisms to excellent safety and security. Moreover, privacy can be challenging to achieve in today's hyper-connected, always-online world.   Nowadays, criminals usually entice and trap youngsters & unfortunately, many juveniles accept the offer and fall for the trap, frequently facing unfortunate outcomes. Therefore, it is imperative that users do not communicate or share personal details with unknown accounts. Users must also go through community guidelines or privacy policies of digital communication platforms. Community guidelines are the first point of defense these platforms prepare to ensure the safety and security of users. While digital platforms are a great way to stay connected, we should also be cautious about the level of safety and security options it offers. 

It is essential that we create and maintain strong passwords and never share OTP with anyone. This provides hackers the opportunity to take control of someone's account and put it to negative use. Recently, platforms such as IMO have introduced flash call feature, which is rendering OTP unnecessary, to enhance user security. Also, always check if more devices are logged in or not, for ex, you may go to the setting option of App and click ‘manage device’ option in the security option to see whether any more device is using the same account (sign out from all other devices other than yours). A trend we have been witnessing is that criminals call unsuspecting users pretending to be a close relative and asking for money, causing much distress to the victims. Thus, it is very important to voluntarily verify any phone call by a "relative", by calling the relative again or verifying the truthfulness through different channels.If you get any call about an accident then validate the event first. If someone calls you to inform about an accident/mishap, try yourself to validate the event by making a call to your relative or acquaintances and check if the news is credible.  

"Digital communication platforms are trying their best to respond promptly to any security threat posed by instant digital communication. At IMO, we have always prioritized giving enhanced security experience to the users to ensure that they do not fall prey to cybercrimes. We have launched various anti-fraud and security features such as the 'Secret Chat' feature with end-to-end encryption that safeguards users' data. Apart from that, we encourage the users to follow our community guidelines and become more responsible online, to keep themselves safe while enjoying the amazing values digital technology continues to provide," said Gerret, IMO Product Director.

Social media and digital communication platforms are here to stay, and we need to think outside the box to understand its benefits and utilize it to prevent and minimize the adverse effects concerning crimes. Parents, guardians, and teachers should have transparent conversations with children and young adults to create and maintain a healthy online environment. Moreover, digital platforms should ensure maximum security so that people can engage in their activities without being paranoid and to keep up with the changing times, we must educate ourselves and move forward accordingly. 

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